"I need a new resident. Mine is a psychopath"
"You got Conrad. Let's say your car has a rattle. You take it to the mechanic, who's rude, dismissive,arrogant. He tightens a bolt, fixes the rattle. charges you five bucks. Problem solved. Or you take the same car, with the same rattle, to a different mechanic. THis one is polite, kind and eager to help. For two days he runs every test in the book, then he calls and tells you the repair will cost you a thousand bucks. So you sell your comic book collection and driving home, guess what? Your hear the same rattle. Watch and learn. Conrad is the guy who tightens the bolt"