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I asked to be moved to another unit and she gave the generic “ll see what is being done about or situation and get back to you”
AKa stop bothering us and suck it up
Yeah well, I’m not
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Definitely don't give up. Keep bugging them - every day if you have to. Most leases have a "peaceful enjoyment" clause which means you have a right to reasonable limitations on noise that the management is obligated to enforce. I wouldn't advise withholding rent, though. That puts you in violation of the lease and only gives management ammunition against you. There are ways you can do that - but it involves setting up escrow accounts and mailing official, certified letters - which is usually more trouble - and more expense - than it's worth.