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Old 01-15-2020, 07:19 AM
  #16
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Not as far as I know.
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Old 02-01-2020, 09:28 AM
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I'm trying to gain new members through instagram and twitter for the Kelly Clarkson forum, though I get various responses that people are having difficulties with signing up (as in not knowing where or how to).. has it ever been considered to make it more easy to find?
I know there's a register button at the top left but apparently people find it difficult to find?
It might stop more people from joining?
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Old 02-01-2020, 09:52 AM
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That's great that you're getting responses!

Is there a way you can engage with some of these people to find more information?

I opened in another browser were I'm not logged in and I get this on desktop:


When I checked on my Android phone, I get the same header.
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Old 02-01-2020, 10:03 AM
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Could you link them directly to the registration page?

I'll post your suggestion at the Management board.
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Old 02-01-2020, 07:59 PM
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How can I change my username/ID?
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Old 02-01-2020, 08:15 PM
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Sorry, due to the volume of requests we had, name changes aren't possible.
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User names - Can they be changed?
Our software does not allow members to change their user names. User names can only be changed by Jerry D, the Administrator of Fan Forum. If you're a Moderator, a Communications Team Member, a Graphics Team Member, or if you have over 100,000 posts you may request one name change per year. If you meet one of these requirements, please feel free to send a Private Message to Jerry D, and if the new user name you want isn't already taken, he'll change your user name for you.
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Old 02-01-2020, 08:18 PM
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Okay, thanks Chris.
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Old 02-01-2020, 10:42 PM
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Quote:
Originally Posted by Chris (View Post)
Sorry, due to the volume of requests we had, name changes aren't possible.
Thanks Chris say if you're a moderator you can only change your user once a year? and I changed mine in May? I believe.
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Old 02-02-2020, 12:47 AM
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Originally Posted by Walk the line (View Post)
Thanks Chris say if you're a moderator you can only change your user once a year? and I changed mine in May? I believe.
Yes.

Quote:
User names - Can they be changed?
Our software does not allow members to change their user names. User names can only be changed by Jerry D, the Administrator of Fan Forum. If you're a Moderator, a Communications Team Member, a Graphics Team Member, or if you have over 100,000 posts you may request one name change per year. If you meet one of these requirements, please feel free to send a Private Message to Jerry D, and if the new user name you want isn't already taken, he'll change your user name for you.
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Old 02-02-2020, 12:50 AM
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Yes.
thanks Lindsay.

Mobile is being weird it gets a message that is like Index HTML download
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Old 02-02-2020, 04:58 AM
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Quote:
Originally Posted by Walk the line (View Post)

Mobile is being weird it gets a message that is like Index HTML download
Not just mobile, happens on the laptop too
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Old 02-02-2020, 02:17 PM
  #27
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Thanks for the additional info Lindsay!
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Old 02-02-2020, 07:52 PM
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Quote:
Originally Posted by Sweet but Psycho (View Post)
thanks Lindsay.

Mobile is being weird it gets a message that is like Index HTML download
Have you recently updated your ioS? Does this usually happen on other sites or only when you go to ?
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Old 02-03-2020, 12:01 AM
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Quote:
Originally Posted by L i N d $ @ y (View Post)
Have you recently updated your ioS? Does this usually happen on other sites or only when you go to ?
Not recently and it was just yesterday or day before.
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Old 02-03-2020, 06:01 AM
  #30
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I reported the issue on the Management Technical help thread. Thanks for letting us know about it.
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